Hi, I'm Soni

(I'm not old, but the picture is :-) )

EMail me: SoniYork@ssresources.com

My Professional Resume:

Writing: Technical command of English language. Experience since 1985 in writing and editing end-user documentation, reference manuals, guides, tutorials, on-line help facilities; newsletter articles; Internet WEB pages; and marketing and promotional materials.

Computer: Ability to quickly learn and use different software application and technology tools. Experience with IBM computers, LANs, Windows ‘95, HTML, ForeHelp, WordPro, Word, HoTMetaL. Familiarity with FrontPage.

S&S Resources, Norwalk CT 1995- present

Documentation Specialist

Communicate directly with client to establish formats for written documentation. Involved in all stages of documentation from planning and design, to writing and editing, to production.

{Create and write a user documentation package consisting of a tri-fold brochure, a general guide, and a step-by-step "How-To" for Chesebrough Ponds (Trumbull).

{Plan and write a Windows on-line help facility for a custom designed relational database for CNEWA (New York City).

{Transform newsletter and other documents into HTML format for publication on the World Wide Web for ATG (New Rochelle).

Advanced Technologies Group (ATG), New Rochelle NY 1993-95

Writing Consultant on retainer

Reported directly to president of small computing consulting company. Managed self. Collaborated with three programming/network specialists.

{Designed, wrote, edited and produced company newsletter for distribution among existing and potential clients.

{Devised letters to be used in prospecting, marketing and customer services.

{Determined need for and wrote introduction to Windows user's guide.

{Developed direct sales brochures and promotional folder materials.

{Created a client database mailing list.

{Acted as a liaison between prospective clients and technical specialists.

Iona College, New Rochelle NY 1986-90

Technical Writer

Reported to both Director of Computing Services and VP of Computing & Information Services. Trained another staff writer.

{Created, wrote and edited monthly newsletter.

{Provided user input to different programmers during application development.

{Planned, wrote and edited numerous user manuals and guides.

{Developed several help facilities for mainframe and microcomputer applications.

B.A. English summa cum laude Iona College

{The Cardinal Cooke Memorial Award for Proficiency in Studies (4.0/4.0 GPA)